Can an AI receptionist book viewings for an estate agent?
Yes, an AI receptionist can book viewings and valuation appointments for an estate agent by taking the caller's details and the property, offering a time within your hours and holding it for you to confirm, while capturing every buyer and seller enquiry in writing.
Why every call counts
A seller ringing about a valuation could be worth a full instruction, and they may be ringing several agents in turn. Evening and weekend calls are common because that's when people browse property. Each unanswered one is a chance for a competitor.
What to capture
- Buyers: the property they're calling about, their position (first-time buyer, chain, cash), and when they can view.
- Sellers: their address, whether they're on the market elsewhere, and a time for a valuation.
- Everyone: name, number and the best time to call back.
What it shouldn't do
It shouldn't give opinions on value, negotiate or say anything about other people's offers. Those calls go to a person. The receptionist's job is to make sure the right person calls back quickly with the details already in hand.
Where Pickuply fits
Pickuply answers in your agency's name, takes the property and the caller's details, and offers viewing or valuation slots inside your hours for you to confirm. Out of hours it still offers a time and says the team will confirm. Every call reaches you as an email summary and a lead card, with optional sending to HubSpot or Salesforce.
Free to try on a call in your browser. No card needed. Or start without a website.
Questions
Will it discuss offers?
No. It takes details and passes the call to you for anything about offers or value.
Can it answer at weekends?
Yes. It answers whenever calls are forwarded to it and knows when you're closed.