Does an AI receptionist work for a locksmith?
An AI receptionist can work for a locksmith by answering every call when you can't, taking the caller's location, what's happened and their number, quoting the call-out price you've given it and marking lockouts as urgent so you can ring back first.
Locksmith calls are different
Many locksmith calls are from someone stood outside a locked door, often at night. They want to know two things fast: can you come, and roughly what will it cost. If they don't get an answer, they ring the next locksmith straight away.
What to ask a locked-out caller
Anyone in danger should be told to call the emergency services, not wait for a locksmith.
- Their name and a number they can be reached on now.
- Exactly where they are, including postcode.
- Whether it's a home, car or business, and the type of door or lock if they know.
- Whether anyone is vulnerable or in danger.
Planned work
Lock changes, upgrades after a burglary and security surveys are booked work. For these the receptionist can take details and offer a slot inside your normal hours, which keeps your diary in order around the emergencies.
Where Pickuply fits
Pickuply answers forwarded calls at any hour in your business's name, quotes the call-out prices you've given it, takes the location and details, and marks urgent calls in your summary email so they're first to ring back. It doesn't yet put calls through to your mobile live.
Free to try on a call in your browser. No card needed. Or start without a website.
Questions
Can it send me a text for urgent calls?
Not yet. Today you get an email summary straight after the call with urgent calls clearly marked.
Will it give prices?
Only the prices you've told it or that are on your website.